About This Role
We're looking for an innovative CMO to build CoffeeGrab into New Zealand's most loved coffee brand and lead our expansion across Australia and the UK. You'll craft our brand story, drive user acquisition, and create marketing magic that turns coffee lovers into CoffeeGrab evangelists. This is a hands-on leadership role where you'll build our marketing function from the ground up, working directly with founders to position CoffeeGrab as the essential coffee app. You'll own everything from performance marketing to brand campaigns, partnership strategies to viral growth mechanics.
What You'll Do
Develop and execute a comprehensive marketing strategy that drives app downloads, user retention, and order frequency across multiple marketsBuild and lead a high-performing marketing team across brand, performance marketing, content, and partnershipsOwn user acquisition across all channels including paid social, search, influencer partnerships, and guerrilla marketing campaignsCreate compelling brand narratives and campaigns that resonate with coffee lovers, turning CoffeeGrab into a cultural phenomenonImplement sophisticated analytics and attribution systems to measure CAC, LTV, and optimise marketing spend across channelsDevelop partnership strategies with cafes, brands, and events that drive awareness and create win-win growth opportunitiesLead product marketing for new feature launches, market expansions, and cafe partner acquisitionBuild community and advocacy programmes that turn satisfied users into vocal champions who drive organic growthWhat We're Looking For
7+ years of marketing experience with at least 3 years in senior leadership roles at consumer tech companiesProven track record scaling consumer apps from 10K to 100K+ users with strong metrics around CAC, retention, and LTVDeep expertise in performance marketing across Meta, Google, TikTok with hands-on experience optimising campaignsExperience building brands in competitive markets, creating differentiation through positioning, storytelling, and creative excellenceStrong analytical skills with experience in marketing analytics, attribution modelling, and data-driven decision makingUnderstanding of viral growth mechanics, referral programmes, and community building in the mobile app spaceExperience in multi-market expansion and localisation strategies, ideally in Australia/UK marketsStartup mindset - comfortable being hands-on, moving fast, and building marketing infrastructure from scratch